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Shipping policy
- The consumer is responsible for all taxes, customs fees and expenses associated with the importation of orders outside of Quebec. These fees are not included in the shipping charges.
- Orders shipped within Canada are delivered by Canada Post.
- Orders will be shipped within 21 to 60 business days of receipt of payment.
- We cannot guarantee a specific delivery date. However, you can expect to receive your order within 7 to 60 days from the date of order in Canada.
- MONOKIINI is not responsible for delays caused by the delivery service. Delivery time by Canada Post may vary and is beyond our control.
- Unfortunately, items may break in transit. If this is the case, please contact us for a refund or exchange. Shipping costs for a return are the responsibility of the consumer.
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